Digital Gift Card for use in our online store.
A gift card is a special type of product. It's value can be used as payment toward future orders from our online store. When you purchase a gift card from us, you will receive an email that contains a unique gift card code that can be used at the checkout to redeem its value.
We offer a £25, a £50 and a £100 variations.
Thi13th Watches believes in providing products that last longer! Hence, we proudly offer a lifetime warranty to our customers. It means that you no longer need to fret about the warranty of your purchased watch from us. As per our terms and conditions, your watch is covered by us for the entire lifespan of the watch.
In situations of any defects like improper material, we will repair all the parts of your watch (except buckle, leather strap, and battery). Our lifetime warranty also covers faulty workmanship under the conditions of the normal use of the watch. Moreover, in extreme cases, your watch will be replaced without any additional overhead cost.
However, we do not guarantee that your watch will be replaced with the original model. In case your model is out of stock, we will provide you with a watch of equal value. But first, you have to submit your copy of the receipt and your Warranty Certificate to verify your purchase.
What do we not cover?
Our lifetime warranty plan does not cover the following:
- Any damage or malfunctions not resulting from poor workmanship or improper material
- Any problem related to the battery, buckle, or leather strap
- Any damage resulting due to accidents, normal wear and tear, or careless handling
- Water damage if your watch is not water-resistant
- Any damage due to negligence of the buyer
Moreover, Thir13th Watches will not be responsible for any damage or product loss during the shipment.
How Should I Claim?
Send your copy of the receipt to your nearest authorized watch service center or us to claim our lifetime warranty scheme. For more information, you can contact us via email at email@example.com. You can also visit our contact us page to get in touch with us.